A: We are a manufacturer with over 20 years of experience, based in Lishui, Zhejiang. We have our own R&D team, production workshops, and quality control system. You are welcome to schedule a video call or visit our facility.

A: Our manufacturing base spans 45,000 m², equipped with over ten fully automated production lines and more than 300 machines. Our annual capacity reaches 300 million units, ensuring timely delivery for large-volume orders.

A: Yes. We hold ISO9001 (Quality Management), ISO22716 (GMP for Cosmetics), GMPC (Good Manufacturing Practice), FSC (Forest Stewardship Council, for wood/paper products), and BSCI (Social compliance). These certifications confirm that our quality, environmental, and social responsibility standards are internationally recognized – ideal for supplying high‑barrier markets such as Europe, the US, Japan, and South Korea. Please contact our sales manager for the latest audit reports.

A: Yes. We provide one‑stop customization services including logo silk‑printing, packaging design, and product structural modifications. As a modern enterprise integrating R&D, production, and sales, we have long served domestic and international brands in cosmetics and pencils. Our professional R&D team and testing center, together with a Class 100,000 GMPC‑standard cleanroom, enable us to customize eyebrow pencils, lipsticks, eyeshadows, pressed powders, lip glosses, and high‑end pencils. Our production covers batching, color mixing, filling, powder pressing, freeze demolding, silk‑printing, hot stamping, and sharpening. We support full‑process collaboration from formula development and packaging design to mass production. Certified with ISO9001, ISO22716, GMPC, FSC, and BSCI, our products meet high‑standard market requirements. We have long‑term strategic partnerships with internationally renowned brands and export to the US, UK, Japan, Germany, and beyond. Please provide your design files in AI or PDF format.

A: For OEM orders, MOQ is 1,200 pieces. For customized product development, MOQ is 12,000 pieces per color. For new customers, we support small trial orders to help you test your local market. Over 77% of our business is OEM/ODM – a testament to our professional manufacturing reliability.

A: Stock samples are shipped within 3 days. Custom samples typically take 7–15 working days, with a sample charge of US$200–400 per color. If custom formulas or special packaging are involved, lead time may extend to 20 days. Costs vary by design complexity; part of the sample fee may be deductible from subsequent bulk orders. Our OEM/ODM sampling covers eyebrow pencils, lipsticks, eyeshadows, pressed powders, and high‑end pencils, including formula adjustment, color matching, component adaptation, and pilot production. After sampling, we provide physical samples and test reports, supporting mail delivery or video inspection. For customers confirming mass production, most sample fees are fully or partially refundable as agreed in the contract.

A: Our products comply with major global standards. We are certified with ISO9001, ISO22716, GMPC, FSC, BSCI, and SEDEX – covering quality management, GMP for cosmetics, forest sustainability, and social responsibility. This qualifies us as a reliable OEM/ODM partner for international brands, especially for high‑barrier markets like Europe, the US, Japan, and South Korea, ensuring smooth customs clearance.

A: We implement end‑to‑end quality control through a “craftsmanship standard” production process, 26‑step full‑process inspection, international management systems, and traceability mechanisms, ensuring both pencil and cosmetic products meet high quality standards.

A: We typically accept T/T (telegraphic transfer) and L/C (letter of credit), with phased payments based on order progress. For long‑term partners or large orders, the standard model is 30% deposit + 70% balance before shipment or against copy of B/L. In some cases, O/A (open account) may be negotiated.

A: After deposit and sample confirmation, regular orders usually take 30 to 45 days, depending on order volume, product complexity, and custom processes. Exact timing is subject to the order size and production schedule.